How do I ensure compliance with data protection regulations during bot interactions?
Ensuring compliance with data protection regulations during bot interactions in Brexa involves several steps. First, the platform encrypts all communications to protect customer data from unauthorized access. You can also set up consent prompts to inform customers about data usage and obtain their approval before proceeding with the conversation. Additionally, Brexa allows you to configure data retention policies, ensuring that personal information is stored only as long as necessary. By regularly reviewing these settings and staying updated with regulatory changes, you can maintain compliance with laws like GDPR or CCPA.
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