How do I set up automated responses or templates for common queries?
In Brexa, you can set up automated responses or templates for common queries, streamlining your communication process. This feature is particularly useful for handling frequent client enquiries or project updates that require consistent responses. You can create custom templates for specific scenarios, such as welcoming new clients or providing status updates on ongoing projects. Automated responses save time by sending immediate replies to incoming messages, ensuring that clients receive timely communication even when you’re not available. This helps maintain professionalism and improves response efficiency.
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