How is customer data handled and protected during bot chat sessions?

Brexa prioritizes customer data security during bot chat sessions by employing encryption protocols, secure data storage, and compliance with data protection regulations such as GDPR. All interactions between the bot and customers are encrypted to prevent unauthorized access. Additionally, you can set data retention policies and restrict access to sensitive information to authorized personnel only. Brexa also provides tools for monitoring data usage and tracking who accesses chat logs, ensuring transparency and accountability. This ensures that all customer data is handled with the highest levels of security and compliance.