How do I access the live chat feature in Brexa?
To access the live chat feature in Brexa, navigate to the "Live Chat" section from the main dashboard. Once there, you'll see a list of all active, assigned, and closed chat sessions. The live chat interface is intuitive, allowing agents to manage customer interactions in real-time. You can easily respond to incoming chats, assign chats to other team members, and monitor ongoing sessions from this interface.
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