How do I handle user feedback and customer support inquiries received through the app?
Brexa provides built-in tools for managing user feedback and customer support inquiries within the app. You can set up feedback forms or chat features that allow users to directly communicate their issues, questions, or suggestions. These inquiries can be organized and tracked in a support dashboard, where you can respond promptly or assign them to specific team members. Integrations with customer service platforms, such as help desks or CRMs, further streamline the process of managing support requests. This ensures that user feedback is addressed efficiently, helping to maintain a positive customer experience.
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