How do I create and automate customer communications using the AI Assist tool?

To create and automate customer communications using Brexa’s AI Assist tool, first define your communication goals, such as sending reminders, follow-ups, or promotional messages. Within the AI Assist settings, you can create templates for these messages and set conditions for when they should be triggered. The tool allows you to personalize communications based on user actions, preferences, or segments, automating the entire process. For instance, you can automate welcome emails, appointment reminders, or order confirmations. This not only saves time but also ensures timely and relevant interactions, enhancing customer experience.