Are there analytics or insights available to track article views and engagement?

Brexa provides analytics and insights to track article views and engagement within the Knowledge Base. You can access metrics such as the number of views, time spent on articles, and user interactions. These insights help you understand which articles are performing well and which may need improvement. By analyzing user behavior, you can make informed decisions about content updates or new topics to cover. Utilizing these analytics enhances your ability to refine the Knowledge Base and better serve your audience's needs.