Can I assign messages to specific team members for follow-up?
Yes, Brexa allows you to assign messages to specific team members for follow-up. This is particularly useful for managing enquiries or project tasks that require collaboration among different team members. By assigning messages, you can ensure that the right person handles the conversation or issue, improving accountability and response times. The platform also tracks these assignments, making it easy to monitor progress and ensure that no critical communication is missed. This feature enhances team coordination and ensures that messages are directed to the appropriate personnel.
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