How do I set business hours and offline messages for live chat?
In Brexa, you can set specific business hours for live chat and configure offline messages for times when agents are unavailable. When the live chat is offline, customers can leave a message, and an agent can follow up during business hours. This ensures that customers can still engage with your company, even when the live chat is not actively monitored.
PreviousCan I customize the appearance and behavior of the live chat widget on our website?NextIs there an option to create different chat workflows for different customer segments?
Last updated