Is there an option to archive closed bot chats for future reference?

Yes, Brexa allows you to archive closed bot chat sessions for future reference. Once a chat is closed, you can move it to an archive where it will be securely stored and easily accessible if needed. Archiving helps declutter your bot chat dashboard while preserving important conversations for compliance, legal, or training purposes. You can organize archived chats by date, customer, or subject matter for efficient retrieval. This feature is particularly useful for maintaining a historical record of interactions and ensuring that valuable data is not lost over time.